{"id":13,"date":"2026-02-13T02:48:47","date_gmt":"2026-02-13T02:48:47","guid":{"rendered":"http:\/\/aurafeng.com\/?page_id=13"},"modified":"2026-02-13T02:48:48","modified_gmt":"2026-02-13T02:48:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/aurafeng.com\/zh\/refund_returns\/","title":{"rendered":"\u9000\u8d27\u548c\u9000\u6b3e\u653f\u7b56"},"content":{"rendered":"

30-Day Satisfaction Promise<\/strong><\/h4>\n\n\n\n

We want you to feel the positive energy of your AURAFENG crystal. If you are not completely satisfied, you may return your eligible item within\u00a030 days of delivery<\/strong>.<\/p>\n\n\n\n

Conditions for Return<\/strong><\/h3>\n\n\n\n
    \n
  • Items must be\u00a0unworn, unused, and in original packaging<\/strong>\u00a0with all tags attached.<\/li>\n\n\n\n
  • Customized, blessed, or \u201cEnergy Cleansed\u201d items<\/strong>\u00a0are final sale and cannot be returned unless defective.\u00a0(Note: This protects your sacred ritual service)<\/em><\/li>\n\n\n\n
  • Proof of purchase (order number) is required.<\/li>\n<\/ul>\n\n\n\n

    Return Process<\/strong><\/h3>\n\n\n\n
      \n
    1. Email\u00a0returns@aurafeng.com<\/strong>\u00a0with your order number and reason.<\/li>\n\n\n\n
    2. We will provide the\u00a0return address<\/strong>\u00a0and a return form.<\/li>\n\n\n\n
    3. Customer is responsible for\u00a0return shipping costs<\/strong>\u00a0(unless the item is defective or incorrect).<\/li>\n<\/ol>\n\n\n\n

      Refunds & Processing<\/strong><\/h3>\n\n\n\n
        \n
      • Once received and inspected, we will notify you of the approval.<\/li>\n\n\n\n
      • Refunds are issued to the\u00a0original payment method<\/strong>\u00a0within\u00a05\u20137 business days<\/strong>.<\/li>\n\n\n\n
      • Shipping costs are non-refundable.<\/li>\n<\/ul>\n\n\n\n

        Damaged \/ Incorrect Items<\/strong><\/h3>\n\n\n\n

        If your item arrives damaged or you received the wrong product, contact us\u00a0within 48 hours<\/strong>\u00a0of delivery with photos. We will provide a full refund or replacement, including shipping costs.<\/p>","protected":false},"excerpt":{"rendered":"

        30-Day Satisfaction Promise We want you to feel the positive energy of your AURAFENG crystal. If you are not completely<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"\nRETURN & REFUND POLICY - Aurafeng<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aurafeng.com\/zh\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RETURN & REFUND POLICY - Aurafeng\" \/>\n<meta property=\"og:description\" content=\"30-Day Satisfaction Promise We want you to feel the positive energy of your AURAFENG crystal. 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